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Hygiene & Infection Prevention for Receptionists

Duration of the course: 60mins

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About The Course


Learn and understand the important role that receptionists play in the prevention of infection and hygiene practices in your service.
Duration: 60mins

Every member of the practice team has an important role to play in preventing the spread of infection. Non-clinical staff are the first point of contact for patients and have a particularly important role to play.

To meet RACGP accreditation standards, non-clinicians must be provided regular infection prevention training.

This one hour webinar will provide non-clinicians with an understanding of the cycle of infection and their role in breaking this cycle. Important topics covered include the importance of handwashing, the safe use of gloves and masks and the environmental cleaning that should e applied to high traffic areas of a practice.

What you will learn

  • Describe the actions that non-clinicians can take to protect themselves.
  • Understand why we wear a face mask and how to use it correctly.
  • Describe environmental cleaning practices that must be used in the workplace to prevent the spread of infection.

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Course Instructor

Cheryl Constance
Cheryl Constance Nurse Educator, Cape Institute

Cheryl is a Registered Nurse with clinical and management experience across acute care, primary and aged care. With a passion for quality in health care and staff development, Cheryl has been actively involved in the design of high quality clinical education with a focus on areas of identified need.