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Privacy in Practice – Management Guidelines for Practice Managers and Owners

Duration of the course: 60mins

About The Course


Understanding your professional and legal duty to respect patient privacy.
Duration: 60mins

Over the past few decades we have seen the progressive introduction of
digital technologies and virtual healthcare in a controlled manner, with
systematic privacy checks and security measures in place. However, with the advent of COVID-19, healthcare providers were required to shift to a near contactless, virtual system of care. Facetime, Zoom and even telehealth have been introduced so rapidly that many have been attached to unsecure web applications.

As COVID settles and we start to look to life after the pandemic, it is important to regroup and review the systems in place to ensure they are secure and that they meet the privacy principals and accreditations standards.

What you will learn

  • Be able to list the 12 principals of the Privacy Act.
  • Describe how the Privacy Act relates to my workplace.
  • List the steps to be taken when a breach of privacy has occurred.
  • Understand the importance of a secure password system.

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Delivered in partnership with

Consulting services for the implementation, management and improvement of medical, dental and allied health practices.

Course Instructor

David Wenban
David Wenban Principal Lawyer & Managing Director, AHIG

David is Managing Director of the Australian Health Industry Group which advises the Community, Health and Business Services sectors on HR, IR, legal and management issues. Using his formal clinical, management and legal qualifications and experience in the health sector David provides concise and pragmatic advice. His past roles include working as the CEO of a small rural health service, Executive and Corporate Counsel of a large metropolitan health service and Legal and Management Consulting throughout Australia. David's special areas of practice are administrative law, information technology, contract and commercial law, disciplinary tribunals, employment and industrial law, equal opportunity, governance, internal audits, occupational health and safety, workcover, risk management and strategic planning. David's simple pragmatic approach, combined with real life examples, makes his training sessions informative and thought provoking.